Refunds and returns
Organica Skin Care will not accept any responsibility for loss or damage to goods returned in an un useable way. We strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system.
We won’t refund your purchase if you just changed your mind. If you ordered the wrong product & there is nothing wrong with them but want to swope them over for other products more suitable we will do that for you, but you will need to pay for the returned goods & resending costs. Please read carefully the description of the products. If something is wrong with the product, once we receive the goods in saleable condition, a refund for the cost of your products purchased we will be refunded to your credit/debit card you purchased with. Also recommended to take a photo for proof damage to the goods so we can claim from shipping company helps.
We will require the card details again as we don’t keep card details & the refund will need to go back on the same card. We will need to contact you for these details again, unless your happy to send details with goods or phone us ph 0754713777
Customers are responsible for the cost of returning the goods to Organica Skin care. Please note: we do not refund any shipping charges paid.
Return address is 1-8 Grebe st Peregian Beach . 4573 QLD Australia.
RETURN OF GOODS
Organic Skin care will refund or replace any products if:
- They were purchased direct from us within the last 10 days.
2. They are returned to us in their original packaging, unopened and in resaleable condition.
3. They are returned with the original receipt
Customers are responsible for the cost of returning the goods to Organic Skin care. Please note: we do not refund any shipping charges paid.
Ship to Organica Day Spa 1-8 grebe st Peregian Beach 4573. QLD Australia.